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Meadowbrook(801) 618-1013

Hunter Park(801) 969-9669

Layton(801) 383-0147

Millcreek(801) 747-8015

Trolley Place(801) 747-8018

Union Park(801) 618-0246

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Frequently Asked Questions

Have questions about Creek Dental Group? We’ve compiled a list of the most commonly asked questions our patients have. If there’s a question that isn’t answered here, don’t hesitate to give us a call!

What do I need to bring in for my appointment?

For your first visit, be prepared to fill out our new patient paperwork that discusses all of your insurance information and health history so we can get a better idea of how to best provide treatment. We recommend having your:

  • Insurance card
  • Any previous medical information on hand
  • We’ll walk you through the rest of the starting process during your appointment.

What is the price of dental care?

The price of treatment varies based on the extent of treatment needed and your individual dental health needs. We’ll be happy to walk you through the estimate of treatment and the variety of financing options and insurance plans that we can take.

Do you treat kids?

Yes, we do! If you’re looking for more specialized care, check out Burg Children’s Dentistry, a pediatric dentist who focuses on making the dentist fun for your kids. We are happy to provide dental treatment for your whole family!

Do you offer teeth whitening?

Yes! We offer a variety of teeth whitening and cosmetic dentistry services. Give us a call and we’ll be happy to go over each option available.

Teeth Whitening


Do you offer Invisalign®?

While we don’t offer Invisalign and other orthodontic treatments, our office is also home to Burg Orthodontics, who provides a variety of treatments to help you or your children get a straighter smile.

What insurance plans do you accept?

We accept many major insurance plans, including plans from Cigna and Blue Cross Blue Shield. Click the button below to find a list of insurances we accept and other financing options we offer.

View Insurance Options

I have a dental emergency. Can you help?

Yes! If you are in pain because of a dental issue, give us a call! We can take care of the issue even if it’s after hours to alleviate any discomfort and set another appointment to better diagnose the problem and take the right steps to treat it.

Dental Emergency


What is the difference between a regular cleaning and a deep cleaning?

A regular cleaning is what usually happens when you go to the dentist. A regular cleaning consists of removing any plaque and tartar from your teeth, only on the visible part of the tooth.

Deep cleanings are necessary when handling periodontal disease or a risk for further gum disease. Deep cleanings remove the tartar and plaque underneath the gum line and in some cases, clear out the pockets that have formed because of periodontal disease.

Should I go to the dentist while pregnant?

Yes! Oral health is important especially when pregnant, as hormonal changes can affect the health of your gums. It’s perfectly safe to go to the dentist for general check-ups and cleaning during any trimester, although it may be hardest for you during the third trimester to sit for extended periods of time.

If you’re pregnant and setting up your dentist appointment, make sure to let us know what stage you’re at in your pregnancy and any other health issues that could be affecting the health of your teeth

Why are there so many x-rays being taken?

We often take x-rays in order to best diagnose any potentially hidden issues, such as bone loss or tooth decay in hard-to-see areas. We may take a few images at different angles to best determine what actions to take with treatment. Understand that we only take as many x-rays as necessary and want to be able to best diagnose what may be hurting your oral health.

How often should I go to the dentist?

We recommend going to the dentist every six months for a general cleaning and exam. You may need to schedule dentist appointments more often if you:

  • Have a history of gum disease or tooth decay
  • Smoke or chew tobacco
  • Are pregnant or plan to become pregnant
  • Are diabetic
  • Currently have gum disease

If it’s been a while since you’ve been to the dentist, leave it to us to get your oral health back to normal.

How often should I floss?

While it may be beneficial to floss every time you brush your teeth, we recommend flossing once every day. Flossing is important because it reduces the risk of gum disease and prevents cavities from occurring between your teeth. If your gums are red, inflamed, or bleed easily, that may be a sign you aren’t flossing enough.

How long should you brush your teeth?

As a general rule, you should brush your teeth for two minutes, twice a day. However, even more important is how you brush your teeth. Brushing your teeth correctly can drastically cut down on plaque and tooth decay. As part of your appointment, we can walk you through the best way to brush your teeth.

What causes tooth sensitivity?

Tooth sensitivity can be caused by a number of factors. If you seem to experience a sharp pain after eating cold or hot foods, your teeth are sensitive. It may be caused by:

  • Cavities
  • Gum disease
  • Brushing too hard
  • Teeth whitening toothpaste
  • Recent dental procedures
  • Teeth grinding

If you have sensitive teeth, schedule an appointment with us and we can help you determine what’s causing it. In the meantime, you can lessen sensitivity by getting a desensitizing toothpaste with fluoride and avoiding acidic foods.

What is a root canal?

A root canal is the process of removing the infected pulp from the root of your tooth. It’s often necessary when the pulp located in the root of your tooth becomes infected. After a root canal is performed, a crown is placed on your tooth, restoring the regular functions of the infected tooth.

Who should do my root canal?

As a general dentist, we are able to provide many root canal services. However, in some cases we may refer you to a specialist, also known as an endodontist, to make sure you receive the best care


What are cavities?

Cavities are often caused by a buildup of bacteria and plaque not removed with regular brushing and flossing. As food particles or sugars sit on your teeth, bacteria starts eating the sugar and forms plaque. This plaque goes through your tooth’s enamel, causing discoloration and leaving holes in your teeth.

How can you tell if you have a cavity?

You may be able to tell you have a cavity if you notice:

  • Tooth sensitivity to hot or cold foods
  • Tooth discoloration, usually brown, black, or white stains
  • Visible holes in your tooth
  • Bad breath or a bad taste in your mouth that lingers

If you suspect you have a cavity, don’t wait! There are no at-home methods that work to get rid of cavities; they have to be removed by a dentist. When you come in for your general cleaning, we’ll find any hard-to-spot tooth cavities and even find areas that may be turning into a cavity.

How do I prevent cavities?

The best way to prevent cavities is to regularly brush and floss your teeth. A few other ways to prevent cavities is to avoid sugary or acidic foods. If you do eat or drink foods that have a high sugar content, make sure to brush your teeth as soon as possible after consumption.

What is gingivitis?

Gingivitis is a mild form of gum disease caused when tartar and plaque build up near your gum line and starts to irritate your gums. You may have gingivitis if your gums:

  • Are a deep red or a dark color
  • Are inflamed or swollen
  • Bleed easily when brushed or flossed
  • Are receding or pulling away from your teeth

Gingivitis that isn’t treated can later lead to periodontitis, an advanced form of gum disease that may need extra treatment by a dentist or specialist to fully heal.

What causes gingivitis?

Gingivitis is often caused by bad oral hygiene habits. Brushing and flossing aren’t enough. In order to best prevent gingivitis, getting your regular dental check-ups are crucial too.

What is periodontal disease?

Also called periodontitis, periodontal disease is an advanced form of gingivitis. Some of the main symptoms of periodontal disease include:

  • Swollen or inflamed gums
  • Bright red gums
  • Receding gums
  • Loose teeth
  • New spaces between your teeth

In advanced cases, it can even lead to tooth loss. If you suspect you have periodontal disease, give us a call right away to schedule your appointment.

Is periodontal disease treatable?

Yes, periodontal disease is treatable, but it can only be treated by a dentist or a periodontist, someone who specializes in treating gum disease. It may require a deep cleaning, and in some cases gum grafting or oral surgery to completely repair any damage caused by periodontal disease.

Why do gums bleed?

Gums often bleed when irritated by bacteria. Depending on how healthy your gums are, you may experience bleeding gums when brushing or flossing, which is a sign you may have gingivitis or periodontal disease.

What can I do to alleviate the pain from a toothache?

When you first start experiencing a toothache, get an appointment scheduled as soon as possible. While you’re waiting for your appointment time, you can take some over-the-counter pain relievers and avoid hot or cold foods.

What is a dental crown?

A dental crown is like a cap for your tooth. After a root canal or a large cavity is removed, a dental crown is placed to replicate the top of the tooth. At Burg Family & Cosmetic Dentistry, we use CEREC® ceramic crowns that replicate the appearance of the tooth without losing any of your tooth’s original functionality.

How long does it take to get a crown?

We utilize unique CEREC® technology that allows us to create and apply a crown the same day during the same appointment. Other offices often have to take a mold or x-ray to best create the fit that has to be spaced over multiple appointments, but because of the technology we use, it creates a better fit that traditional molds can’t replicate.

How long do dental crowns last?

A porcelain CEREC® crown often lasts around 10 to 15 years, which is much longer than a traditional crown. Because a CEREC® crown is designed for your tooth, it fits better and needs less adjustments than other crowns might.


What is a dental bridge?

A dental bridge is a set of crowns with a fake tooth in between used to replace one or more missing teeth. A dental bridge is a great solution when you’re missing more than one tooth or as an alternative to a dental implant.

How long do dental bridges last?

Dental bridges can last a long time when they’re taken care of, anywhere between 5 and 15 years. To make your dental bridge last, follow proper dental hygiene habits, such as regularly brushing and flossing your teeth.

Have Other Questions?

We’re always happy to help. If you have questions about Creek Dental Group or want to schedule an appointment, give us a call.



4085 S 2200 W Ste. B
West Valley City, UT 84119

(801) 618-1013


Hunter Park

2792 S 5600 W Suite 200
West Valley City, UT 84120

(801) 969-9669



1148 UT-193
Layton, UT 84040

(801) 383-0147



3798 S 700 E #6
Salt Lake City, UT 84106

(801) 747-8015


Trolley Place

530 E 500 S
Salt Lake City, UT 84102

(801) 747-8018


Union Park

6957 1300 E
Cottonwood Heights, UT 84121

(801) 618-0246

See What Our Patients Are Saying

This was my first time as a patient at Creek Dental and what a beautiful office! The staff was amazing from when you are greeted at the front desk all the way through to X-ray, cleaning, and exam from the doctor. Props to everyone for making my experience at the dentist office a positive one!!

- Rob G.

Creek Dental is great! Great staff and great experience…everyone was knowledgeable, courteous, and very professional. I definitely would recommend Creek Dental. 5/5 – would get teeth cleaned here again

- Marshal L

The staff was amazing! The doctors and hygienist were compassionate, caring and thorough. They helped my daughter when she was feeling anxious and made her feel comfortable. Would 10/10 recommend!

- Ashley B.

They are friendly and they walk through the process with you. I’ve always hated going to the dentist but at this place it is a lot more comforting and a better experience all around. Thank you.

- Tracy C.

I am happy that I could find this dental office. The staff are amazing, the service is great. I took my mom there to get new dentures. Everyone did their job very quickly and professional. Thank you guys! I’d highly recommend to visit this dental office.

- Karine M.